A broken access control vulnerability in Ladybird Web Solution Faveo Helpdesk 2.0.3 allows any self-registered customer to read ticket conversations belonging to other customers via the v1 REST API. The API verifies the existence of the requested ticket but not ownership, enabling any authenticated user to access arbitrary ticket threads including internal agent notes containing sensitive information.

No CVSS v4.0

Attack Vector Network

Attack Complexity Low

Privileges Required Low

Scope Unchanged

Confidentiality Impact High

Integrity Impact None

Availability Impact None

User Interaction None

No CVSS v3.0

No CVSS v2

This CVE is not in the KEV list.

No EPSS score available.

Exploitation none

Automatable no

Technical Impact partial

Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).

Vendor Product Default status Versions
Ladybird Web Solution Faveo Helpdesk affected
Version Status Constraints
0 affected ≤ 2.0.3

No data.

No data.

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Project Subscriptions

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Advisories

No advisories yet.

Fixes

Solution

No solution given by the vendor.

Workaround

No workaround given by the vendor.

References
Link Providers
https://github.com/ladybirdweb/faveo-helpdesk cve-icon cve-icon
History

Tue, 11 Aug 2026 16:30:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Tue, 11 Aug 2026 11:30:00 +0000

Type Values Removed Values Added
Description A broken access control vulnerability in Ladybird Web Solution Faveo Helpdesk 2.0.3 allows any self-registered customer to read ticket conversations belonging to other customers via the v1 REST API. The API verifies the existence of the requested ticket but not ownership, enabling any authenticated user to access arbitrary ticket threads including internal agent notes containing sensitive information.
Title Ladybird Web Solution Faveo Helpdesk - Broken Access Control
Weaknesses CWE-284
References
Metrics cvssV3_1

{'score': 6.5, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N'}

Projects

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cve-icon MITRE

Status: PUBLISHED

Assigner: TuranSec

Published:

Updated: 2026-08-11T15:17:06.829Z

Reserved: 2026-08-10T10:32:49.081Z

Link: CVE-2026-72554

cve-icon Vulnrichment

Updated: 2026-08-11T15:17:02.424Z

cve-icon NVD

Status : Received

Published: 2026-08-11T12:17:41.103

Modified: 2026-08-11T16:17:35.790

Link: CVE-2026-72554

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2026-08-11T17:00:11Z

Weaknesses