RT is an open source, enterprise-grade issue and ticket tracking system. Versions prior to 5.0.10, 6.0.0 and above, prior to 6.0.3 contain an information disclosure and privilege escalation vulnerability in the REST 2.0 API. A privileged (non-administrative) user can obtain authentication credentials belonging to other users — including users with administrative privileges — and use those credentials to read data as those users via RT's feed endpoints. The same request that exposes the credentials also rotates them, invalidating previously-distributed feed URLs across the instance. This issue has been fixed in versions 5.0.10 and 6.0.3.

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Advisories
Source ID Title
Debian DSA Debian DSA DSA-6324-1 request-tracker5 security update
Debian DSA Debian DSA DSA-6327-1 request-tracker4 security update
Ubuntu USN Ubuntu USN USN-8506-1 Request Tracker vulnerabilities
Fixes

Solution

No solution given by the vendor.


Workaround

No workaround given by the vendor.

History

Tue, 21 Jul 2026 13:30:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}


Mon, 20 Jul 2026 23:00:00 +0000

Type Values Removed Values Added
First Time appeared Bestpractical
Bestpractical rt
Vendors & Products Bestpractical
Bestpractical rt

Mon, 20 Jul 2026 20:00:00 +0000

Type Values Removed Values Added
Description RT is an open source, enterprise-grade issue and ticket tracking system. Versions prior to 5.0.10, 6.0.0 and above, prior to 6.0.3 contain an information disclosure and privilege escalation vulnerability in the REST 2.0 API. A privileged (non-administrative) user can obtain authentication credentials belonging to other users — including users with administrative privileges — and use those credentials to read data as those users via RT's feed endpoints. The same request that exposes the credentials also rotates them, invalidating previously-distributed feed URLs across the instance. This issue has been fixed in versions 5.0.10 and 6.0.3.
Title RT: Privilege escalation and information disclosure via REST 2.0 user collection endpoint
Weaknesses CWE-200
CWE-269
CWE-863
References
Metrics cvssV3_1

{'score': 9.1, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:L/A:L'}


Projects

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cve-icon MITRE

Status: PUBLISHED

Assigner: GitHub_M

Published:

Updated: 2026-07-21T12:46:48.161Z

Reserved: 2026-05-05T15:42:40.518Z

Link: CVE-2026-44231

cve-icon Vulnrichment

Updated: 2026-07-21T12:46:17.345Z

cve-icon NVD

No data.

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2026-07-20T22:45:17Z

Weaknesses