The JS Help Desk WordPress plugin before 3.1.5 does not verify that the requesting user owns the ticket being loaded: a low-privileged authenticated user can supply another user's ticket ID and read that ticket's contents, including the reporter's PII and message body.

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Fixes

Solution

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Workaround

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History

Fri, 31 Jul 2026 21:30:00 +0000

Type Values Removed Values Added
Metrics cvssV3_1

{'score': 6.5, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N'}

ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'poc', 'Technical Impact': 'partial'}, 'version': '2.0.3'}


Fri, 31 Jul 2026 19:15:00 +0000

Type Values Removed Values Added
Weaknesses CWE-284
CWE-639

Fri, 31 Jul 2026 06:30:00 +0000

Type Values Removed Values Added
Description The JS Help Desk WordPress plugin before 3.1.5 does not verify that the requesting user owns the ticket being loaded: a low-privileged authenticated user can supply another user's ticket ID and read that ticket's contents, including the reporter's PII and message body.
Title JS Help Desk – AI-Powered Support & Ticketing System < 3.1.5 - Subscriber+ Cross-User Support Ticket Disclosure via IDOR
References

Projects

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cve-icon MITRE

Status: PUBLISHED

Assigner: WPScan

Published:

Updated: 2026-07-31T19:45:10.724Z

Reserved: 2026-07-09T07:30:46.484Z

Link: CVE-2026-15209

cve-icon Vulnrichment

Updated: 2026-07-31T19:45:05.697Z

cve-icon NVD

No data.

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2026-07-31T19:00:10Z

Weaknesses