not HTML-escape the URL it places in the link. A URL crafted to
break out of the link's address can add a script that runs when the
ticket history is displayed, with no further action by the viewer.
Anyone who can add HTML content to a ticket can plant it. That
includes an unauthenticated sender of HTML email to any queue that
grants CreateTicket or ReplyToTicket to Everyone, which is routine
for a queue that accepts mail from the public. The script runs in
the session of any user who views the ticket, and can act in RT
with that user's authority.
This issue was fixed in versionĀ 5.0.11 and 6.0.4
Analysis and contextual insights are available on OpenCVE Cloud.
Vendor Workaround
Set @Active_MakeClicky to an empty list in RT_SiteConfig.pm and restart the web server. This disables automatic link creation for URLs in ticket content.
Tracking
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Fri, 30 Oct 2026 15:45:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| Description | RT's automatic link creation for URLs in HTML ticket content does not HTML-escape the URL it places in the link. A URL crafted to break out of the link's address can add a script that runs when the ticket history is displayed, with no further action by the viewer. Anyone who can add HTML content to a ticket can plant it. That includes an unauthenticated sender of HTML email to any queue that grants CreateTicket or ReplyToTicket to Everyone, which is routine for a queue that accepts mail from the public. The script runs in the session of any user who views the ticket, and can act in RT with that user's authority. This issue was fixed in versionĀ 5.0.11 and 6.0.4 | |
| Title | Stored XSS via crafted URLs in HTML ticket content in Request Tracker | |
| First Time appeared |
Best Practical Solutions
Best Practical Solutions request Tracker |
|
| Weaknesses | CWE-79 | |
| CPEs | cpe:2.3:a:best_practical_solutions:request_tracker:*:*:*:*:*:*:*:* | |
| Vendors & Products |
Best Practical Solutions
Best Practical Solutions request Tracker |
|
| References |
| |
| Metrics |
cvssV4_0
|
Status: PUBLISHED
Assigner: CERT-PL
Published:
Updated: 2026-10-30T17:18:21.963Z
Reserved: 2026-10-05T14:00:11.458Z
Link: CVE-2026-105454
No data.
Status : Received
Published: 2026-10-30T16:17:36.860
Modified: 2026-10-30T16:17:36.860
Link: CVE-2026-105454
No data.
OpenCVE Enrichment
Updated: 2026-10-30T16:15:14Z
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CWE-79
Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')